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SPRINT Process Mapping - An Introduction

Prerequisites: none

Target audience: delegates who wish to map their own departmental processes

At the end of this course, delegates will be able to:

  • • create SPRINT process maps
  • • comply with common Programme standards
  • • apply process mapping to their organisation



Course

BPR SPRINT Introduction (2 days) (Code: Mer01)

  • • introduction to process mapping
  • • introduction to SPRINT
  • • how to create SPRINT process maps
  • • group practical exercises
  • • mapping standards
  • • 'desk' exercise

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